Update: end of May. Since I found this have I looked at it? No. But my trusted sources tell me that the best managed survey can be rigged if the state wants to put effort into that instead of governing correctly.
And like most easily accessible sites, the articles are a few steps away from actually providing real guidelines.
for example: this article about the last mile in providing services. Here is the rub:
...the breakdown point needs to be isolated sufficiently to devise a solution. This requires a careful reconstruction of the program pathway with metrics that expose drop-offs in participation. The broken link may be hiding in plain sight, or it may be a broad systemic gap.I really do wish I knew how to do that and could see examples. What kind of people do this work and what do the deliverables look like?